Bienvenidos
A website redesign for San Diego College of Continuing Education.
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Web Redesign
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UX Research
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2025 — 2026
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Creative Direction
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Student Advocacy
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Stakeholder Management
PATH: /ROOT/PROJECTS/BIENVENIDOS
Usability report card. That's where we started.
SDCCE is a free college serving immigrants, ESL learners, and working adults across six San Diego campuses. We flew to San Diego, went on campus, and watched students use the website.
- 01 Nobody could find the translate button
- 02 Six campuses, one undifferentiated site
- 03 A college that forgot to explain what free costs
- 04 A program list nobody could navigate
- 05 Students left the site without knowing it
Always On Screen
6 out of 10 students missed the translate button during testing. The ESL page gets 68,000 visits a year. We made the translate button float on every page. Can't scroll past it. Can't miss it.
My School
Students don't think of themselves as SDCCE students. One student called the Cesar Chavez campus "my school" without prompting. We built a Campus Life section so each campus feels like its own place — offices, services, hours, events, all in one spot.
What Does Free Cost?
SDCCE had no cost and aid page. They assumed free needed no explanation. It does. Supplies cost money. Books cost money. We built the page and named it plainly: Free Tuition.
Find Your Program
The old programs section was one long undifferentiated list. No sorting. No filtering. No way to find what was offered at your campus. We rebuilt it with filters by campus, by interest, by program type.
This Is Your Site
Students were navigating to the district site without realizing they'd left SDCCE. A visual identity and wayfinding problem masquerading as a content problem. We fixed the handoff.
Launched February 2026. Outcomes pending.
Check back.